Art.1 - Purpose
The present general conditions of sale are intended to define, exclusively because of the relations they establish on the Internet network, the rights and obligations of the parties arising from the online sale of the products offered on the site.
The present terms and conditions apply to online sales on the European territory, to the exclusion of any other document, whether the buyer is a professional or a consumer.
The acquisition of a good or service through this site implies an unreserved acceptance by the buyer of these terms and conditions of sale.
The sale is concluded in French.
Art. 2 - Products/Prices
1) Products: the products offered for sale by the seller are those listed on the site, on the day of consultation by the user, within the limits of available stocks.
Each product is accompanied by a description drawn up by the supplier.
The photographs in the catalog are as faithful as possible but cannot ensure a perfect similarity with the product offered, in particular with regard to the colors which differ according to the resolution of the screen, and the size which can vary to the millimetre. These products and services are offered within the limits of available stocks. If, despite its efforts, all or part of the items are unavailable, the seller informs the buyer by email as soon as possible and offers the buyer the possibility to choose between waiting or cancelling the order of the unavailable items at no charge. Available items will be delivered normally.
2) Prices: prices are indicated in Euros, and are valid in all countries of the Euro zone. They take into account possible reductions as well as VAT, applicable on the day of the order. The prices applicable to the order are those in force at the time of confirmation of the order.
3) The shipping costs are displayed at the time of the order confirmation.
Art. 3 - Registration and validation of the order
The buyer, who wishes to purchase a product or service must obligatorily :
- Fill in the identification form on which he will indicate all the requested information or give his customer number if he has one;
- fill in the online order form giving all the references of the products or services chosen;
- Validate his order after having checked it;
- to carry out the payment under the conditions envisaged;
- confirm his order and payment.
Confirmation of the order implies acceptance of these terms and conditions of sale, the acknowledgement of having perfect knowledge of them and the renunciation to avail oneself of one's own terms and conditions of purchase or other conditions.
All the data provided and the recorded confirmation will be worth proof of the transaction. The confirmation will be worth signature and acceptance of the operations carried out.
The seller will communicate by e-mail confirmation of the registered order.
Art. 4 - Delivery
For all available items, the delivery time is a maximum of 8 calendar days (working days) from the day following the validation of the order by the buyer.
The products ordered by the buyer will be delivered to the address indicated on the buyer's order form, which can only be within the agreed geographical area. The goods are transported at the seller's risk until the delivery of the goods to the delivery address specified by the buyer. From this moment, the buyer assumes the sole risk. Delivery times are given only as an indication; if they exceed thirty days from the order, the contract of sale may be terminated and the buyer reimbursed.
Art. 5 - Right of retraction
The consumer has a period of fourteen calendar days to return at his expense the product(s) he ordered, without penalty and without giving any reason. This period starts from the day after the day of delivery of the order. For goods that are the subject of successive deliveries, the withdrawal period begins on the day after the day of the first delivery.
This right of withdrawal does not apply to the professional buyer.
If the aforementioned conditions are met, the purchaser will be reimbursed, within fourteen calendar days from the date of withdrawal, for any sums he may have paid in payment.
The purchaser does not have a right of withdrawal in the case of contracts for the supply of goods which are made to the purchaser's specifications or which are clearly personalised or which, due to their nature, cannot be returned or are liable to deteriorate or expire quickly, nor in the case of the supply of audio or video recordings or computer software which has been unsealed by the purchaser, nor in the case of the supply of newspapers, periodicals and magazines.
MODEL RETRACTION FORM
(Please complete, copy and paste and return this form only if you wish to withdraw from the contract) -
To the attention of [the company insert here its name, geographical address and, when available, its fax number and e-mail address] ...................................................................................................................................................................................……………………………………………………………………………………………………………………………………………………………… .
- I/We (*) hereby notify you (*) of my/our (*) withdrawal from the contract for the sale of the good (*)/for the provision of the service (*) below ...................................................................................................................................................................................
- Ordered on (*)/received on (*)............................................................................................................................
- Name of the consumer(s) ........................................................................................................................................................................................................................................................................................................
- Address of the consumer(s) ............................................................................................................... ...................................................................................................................................................................................
- Date ...............................................................................................................
- Signature of the consumer(s) (only in case of notification of this form on paper) ...................................................................................................
Art. 6 - Payment
All orders imply a contribution to the shipping costs mentioned in Article 2. Only payments offered by the Mollie platform are accepted as payment methods.
The items ordered remain our exclusive property until full payment of the order by the buyer.
Art. 7 - Warranty
The buyer must keep the delivery note. If an article does not suit him, the buyer has 14 days to return the goods, provided that they are in the same condition as when they were sent. The buyer benefits from the legal guarantee for any defect of conformity existing at the time of delivery of his article, if he did not know or was not supposed to know the defect at the time of the conclusion of the contract and if it appears within two years from the delivery. In this case, the purchaser may demand either the repair of his article, or its replacement and, if neither of these solutions is possible, either an adequate reduction of the price or the cancellation of the contract, under the conditions provided for by law (articles 1649 bis and following of the Civil Code). To do so, the buyer shall notify the seller in writing within two months at the latest from the day on which he noticed the defect. If the defect appears within six months from delivery, it is in principle up to the seller to prove that it did not exist at the time of delivery. After the two-year period, the purchaser may no longer demand repair or replacement of his article. The costs of preparation and shipment of the order, as well as the management costs remain due in the event that the buyer asserts his right to return all or part of his order.